Sputnik Paints Terms and Conditions
CPR: Distance selling regulations - CCR 2015 - Delivery & Returns
Delivery is normally within 1-2 working days but is not guaranteed. Any items requested to be left unattended are left at the customer's responsibility as they are not signed for and so are uninsured. We always try to deliver promptly and diligently but cannot be responsible for actual delivery times. Sputnik Paints are handmade/hand finished, including white, and all are completed to the customer's individual order. For this reason, the order cannot be cancelled or returned once finished. If kept frost-free & cool, all unopened products are guaranteed for 12 months from the invoice date. It is the customer's responsibility to order goods appropriate to their needs, and any advice given by us is given in good faith, but we will not be held liable for any losses, errors, or omissions. Please check all colours prior to use - we will not be held liable for any costs incurred as a result of an incorrect colour being applied. We will not be liable for consequential losses - our limit of liability extends only to the value of the goods supplied. Any missing items, error, or damage must be notified on delivery. None are supplied as sale or return.
Testers are available to check the exact colour as the free colour charts are excellent but cannot be perfect. The placing of an order is taken as agreement to these terms and gives consent to proceed.
Nothing herein affects your statutory rights.